What to do if the lithium battery is broken during the warranty period
The warranty start date of lithium batteries cannot be later than six months (outside China) or three months (in China) after the battery delivery date. Scenario 1: Party B is responsible for product. . The standard warranty period of lithium batteries is one year. If extended warranty is required, consult the SSD and evaluate the maximum service life. . Party B shall not be liable for any damage to lithium batteries due to force majeure (such as earthquakes, volcanic eruptions, mudslides, lightning strikes, fires, and wars). The operating. [pdf]
FAQS about What to do if the lithium battery is broken during the warranty period
When does a lithium battery warranty start?
The product warranty starts from no later than three months after the product arrival or no later than six months after the product shipment. Two parties negotiate to specify the start date based on project conditions. The standard warranty period of lithium batteries is one year.
How long does a lithium battery last?
The standard warranty period of lithium batteries is one year. If extended warranty is required, consult the SSD and evaluate the maximum service life of lithium batteries based on the battery model and application environment. Extended warranty can be provided within the service life and needs to be quoted.
What happens if a lithium battery fails during the warranty period?
Faulty parts replacement: During the warranty period, if an individual failure is caused by the lithium battery quality problem of Party B, Party B is responsible for delivering qualified parts to the receiving place agreed by both parties within the committed service level agreement (SLA).
What is a warranty on a battery?
All of our batteries carry a standard limited one-year warranty from date of delivery against defects in workmanship and/or materials unless stated otherwise. However batteries can fail for reasons not covered by warranty. Some of these are as follows:
What happens if a lithium battery is damaged?
The lithium battery is damaged, broken, or leaks due to improper operations or incorrect connection. Party A does not recharge the batteries in time and the batteries are stored longer than the storage term, which causes capacity loss or irreversible damage to the batteries.
What is the litepower warranty?
The standard LitePower warranty only covers purchases made in the UK and Republic of Ireland and use of the battery and charger within this region. If you encounter a problem with your battery or charger within the warranty period, please contact the place of purchase or call us direct to allow us to rectify the problem as soon as possible.
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